The Problem

Logistics teams spend enormous time & effort manually communicating with shippers and trucking carriers to get work done.

Shipper portals and trucker apps aim to streamline logistics work, but are too high-friction to achieve meaningful adoption.

The Opportunity

Logistics teams are most efficient over texting. Their stakeholders prefer texting, and messaging tech has made huge strides in recent years.
‍
90% of people prefer texting businesses vs. phone call
85% of people check a text within 5 minutes
98% of texts are opened
49% of smartphones have extra messaging apps e.g. WhatsApp, Telegram

Messaging tech has reached a point where app-quality experiences can be served via channels like iMessage and Android RCS, without having to install an app at all.

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The Solution

Vendorflow enables shared inbox logistics texting and automates messaging between logistics systems and external stakeholders.

• Enable shared inbox texting so your team is in-sync
• Reach external stakeholders where they are, by SMS, WhatsApp, or beyond
• Capture structured data (documents, track & trace, bookings, appointments)
• Flow structured data into your systems of record
• Automate common workflows by integrating Vendorflow messaging with your systems

Learn More

What's included?

For Logistics Pros

Logistics teams use Vendorflow to upgrade their business texting with their carrier partners and customers.

Our solutions fit everyday logistics needs for FTL, LTL, Drayage, Automotive Hauling, cross-border, customs, and more.

Carrier Friendly

Vendorflow is designed with carriers in mind to minimize communications friction.

Whether it's for track & trace, covering loads, or document e-signature, we make it as easy as possible for carriers to respond, so they don't have to install special apps or log into portals to work with you.

Painless Setup

Say goodbye to multi-month software implementations. Pilot our software in under a month for a specific carrier workflow and see if it's right for you.

Integrate Vendorflow into your core systems via our APIs to further streamline carrier interaction workflows and enable messaging automation.

We chose Vendorflow because we needed a shared inbox texting solution for trucking communications. In addition to keeping our operations team in sync, Vendorflow's ease-of-use and shortcuts have reduced the need for manual check calls, making it a key part of our operation."

- AM Transport Services

Designer